FAQs

Frequently Asked Questions (FAQs)

Welcome to the LauveriaWorld Help Center! Below you’ll find answers to some of the most common questions our customers ask. If you don’t see your question here, feel free to contact us — we’re happy to help!

1. Where do you ship from?

We work with a network of trusted suppliers from around the world to bring you the best products. Depending on the item, your order may be shipped from a local warehouse or directly from our international partners.

2. How long does shipping take?

Shipping times vary based on your location and the product. On average:

  • Processing Time: 1–3 business days

  • Delivery Time:

    • USA & Canada: 2–3 business days

    • UK, Europe, Australia: 3–5 business days

    • Other regions: 5–7 business days
      You’ll receive a tracking number as soon as your order ships.

3. Do you offer tracking for orders?

Yes! Once your order is shipped, we’ll email you a tracking number so you can follow your package every step of the way.

4. What is your return policy?

We want you to love your purchase! If you're not 100% satisfied, you can return eligible items within 14 days of delivery.

  • Items must be unused and in original packaging.

  • To start a return, contact our support team at [your email].
    Please note: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

5. My item arrived damaged. What should I do?

We’re so sorry! Please contact us within 48 hours of receiving your order with clear photos of the damage. We’ll gladly offer a replacement or refund based on the situation.

6. Can I cancel or change my order?

If you need to cancel or modify your order, contact us within 12 hours of placing it. Once it’s been processed or shipped, we may not be able to make changes.

7. Do you offer international shipping?

Yes, LauveriaWorld proudly ships worldwide! Shipping rates and times vary depending on your location.

8. Are your products sustainable or ethically made?

We’re committed to working with suppliers who follow ethical practices and aim to include more eco-conscious products in our collection. Transparency and responsibility are important to us as we grow.

9. What payment methods do you accept?

We accept all major payment methods:

  • Visa, MasterCard, American Express, Discover

  • PayPal

10. How can I contact LauveriaWorld?

You can reach us at:
📧 Email: lauveriaworld@gmail.com
📱 Social Media: [links to your Instagram/Facebook/TikTok if applicable]
We typically respond within 24 hours, Monday to Friday.